Legal & Compliance

1. Privacy Policy

Who We Are

NextGen AI Pros is a B2B digital marketing agency based in Bnreddy, Dilsukhnagar, Hyderabad, Telangana – 500112, India. We build high-converting websites, local SEO campaigns, and automated WhatsApp patient retention systems for dental clinics in Hyderabad.

Information We Collect

We collect only the information you voluntarily provide when you submit our consultation booking form:

• Name / Practice Name — to personalise our response.
• Current website URL — to prepare a preliminary audit (optional).
• Primary business goal — to route your inquiry to the relevant team specialist.

We do not collect payment card data, government identification numbers, or any sensitive personal data as defined under the DPDP Act 2023.

How We Use Your Information

• To send you a strategy consultation via WhatsApp or phone.
• To prepare a tailored website audit and growth proposal.
• To follow up on open inquiries where you have not yet replied.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Analytics & Advertising Pixels

This website uses Google Analytics 4 (GA4) and the Meta (Facebook) Pixel to measure website traffic and advertising performance. These tools may set cookies or use similar tracking technologies. You can opt out of GA4 tracking via Google's opt-out browser add-on.

Data Retention

Inquiry data submitted through our booking form is retained for a maximum of 24 months or until you request deletion, whichever is earlier.

Your Rights

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Withdraw consent at any time (without affecting prior processing).

To exercise any of these rights, email us at contact@nextgenaipros.com with the subject line "Data Request".

2. Terms of Service

Acceptance

By accessing or using the NextGen AI Pros website (nextgenaipros.com) you agree to be bound by these Terms. If you do not agree, please do not use this website.

Services

NextGen AI Pros provides website design, local SEO, and WhatsApp automation services to B2B clients. Specific deliverables, timelines, and pricing are outlined in individual client service agreements signed separately. Nothing on this website constitutes a binding service contract.

Intellectual Property

All content on this website — including text, design, graphics, logos, and code — is the property of NextGen AI Pros and protected under Indian copyright law. You may not reproduce or redistribute any content without written permission.

Limitation of Liability

NextGen AI Pros shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or reliance on any information contained herein. Performance results cited on this website (e.g., "+145% bookings") are illustrative case outcomes and are not guaranteed.

Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana.

Changes to Terms

We reserve the right to update these Terms at any time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after updates constitutes acceptance of the revised Terms.

3. DPDP Act 2023 Compliance

Basis for Processing

We process your personal data solely on the basis of explicit consent, obtained through the consent checkbox in our booking form prior to submission. You are informed of the purpose of data collection at the point of consent.

Data Fiduciary Obligations

As a Data Fiduciary under the DPDP Act, NextGen AI Pros:

• Collects only the data necessary for the stated purpose (data minimisation).
• Does not retain data beyond the period necessary for the stated purpose.
• Takes reasonable security safeguards to prevent data breaches.
• Does not transfer personal data outside India without ensuring equivalent protection.
• Notifies Data Principals (users) and the Data Protection Board in the event of a data breach as required by law.

Rights of Data Principals

Under the DPDP Act 2023, you have the following rights as a Data Principal:

• Right to Information — to know what personal data we process and why.
• Right to Correction and Erasure — to have inaccurate or incomplete data corrected or erased.
• Right to Grievance Redressal — to raise a complaint with our Grievance Officer (see below).
• Right to Nominate — to nominate another individual to exercise rights on your behalf in case of death or incapacity.

Consent Withdrawal

You may withdraw consent for processing your personal data at any time by contacting our Grievance Officer. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

4. Contact & Grievance Officer

For any data-related requests, complaints, or questions about these policies, please contact our designated Grievance Officer:

If you are not satisfied with our response, you may lodge a complaint with the Data Protection Board of India once it is constituted and operational as per the DPDP Act 2023.